Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justin Cohen

Justin Cohen

June 3, 2024

5  out of  5 rating by Justin Cohen
"Lori is a pro at identifying the gaps in my coverage that I want to know about and offers valuable insight and advice. I feel like I'm well covered by Lori and Jim Hallam's team."
Profile photo of Joyce Wrinkle

Joyce Wrinkle

May 30, 2024

5  out of  5 rating by Joyce Wrinkle
"Lori Richardson was fantastic going over everything with Us and issuing new policy for our new vehicle. Lori was so pleasant explained everything so we understood it. Thanks for the Great Service always."
Profile photo of Charlie Mizell

Charlie Mizell

May 15, 2024

5  out of  5 rating by Charlie Mizell
"Jim and his crew are always fast and professional when it comes to getting new items insured or claims taken care of"
Profile photo of Kenneth Brown

Kenneth Brown

May 7, 2024

5  out of  5 rating by Kenneth Brown
"Over the past several years, I have come to realize that State Farm is truly on your side. Anytime I have an issue a claim or need they are there. I like to put out a special thanks to Kathleen, who has been working with me to ensure that things go smoothly During the process of me closing on my home. She always provide the documents to the lenders in a very timely manner and provide the best rates possible. She is a go-getter thanks To Jim Hamlin on Douglas Road in Lee Summit, Missouri."
Profile photo of Jared Smiddy

Jared Smiddy

May 3, 2024

5  out of  5 rating by Jared Smiddy
"Lori is great to work with. She's thorough and does a great job answering all questions, sorting through options, and providing quotes without being pushy. Great asset to the team in this office."
Profile photo of Stacy Polk

Stacy Polk

April 26, 2024

5  out of  5 rating by Stacy Polk
"I want to Thank Lori with State Farm Insurance, for all of the years of Superb and Excellence in services for many, many years. Lori, I wish you Many more Terrific years ahead of you. Thank you again.💜💜"
Profile photo of Amy C

Amy C

April 26, 2024

5  out of  5 rating by Amy C
"Our former agent retired and our policies were transferred to Jim Hallam's office. Lori has been very helpful with all of our insurance needs. She is very nice to work with."
Profile photo of Kayla Traxel

Kayla Traxel

April 10, 2024

5  out of  5 rating by Kayla Traxel
"Met again with Lori Richardson and she is very helpful. I like how they meet with me yearly to review my plan just in case things have changed."
Profile photo of Kiley Waller

Kiley Waller

April 9, 2024

5  out of  5 rating by Kiley Waller
"Lori is great"
Profile photo of Kimberly Miranda

Kimberly Miranda

April 2, 2024

5  out of  5 rating by Kimberly Miranda
"I had a great experience with Lori today. She made my experience swift, to the point, caring, good conversation and a great smile. Looking forward to working with her again."
Profile photo of Jane Pritchett

Jane Pritchett

March 26, 2024

5  out of  5 rating by Jane Pritchett
"Jim Hallam and his staff are always helpful and quick in responding. Best insurance agent I have ever had."
Profile photo of Kelley Dunham

Kelley Dunham

March 23, 2024

5  out of  5 rating by Kelley Dunham
"Lori was extremely helpful and had answers for all of our questions, plus she was able to identify some areas that we hadn't even thought of and came up with great solutions for us!"
Profile photo of Amy Yang

Amy Yang

March 21, 2024

5  out of  5 rating by Amy Yang
"We recently transitioned this agent after our previous State Farm agent retired. We primarily work with Lori, and she has been extremely helpful in managing our various policies. Her quick communication makes our family feel well supported and very happy customers."
Profile photo of Joshua Blanch

Joshua Blanch

March 7, 2024

5  out of  5 rating by Joshua Blanch
"Jim Hallam and his staff are AWESOME! I own a local roofing company and have worked with Jim for many years now. Jim is a highly intelligent man with a loyal staff that really cares about their customers and their wellbeing. I work with insurance companies and their agency members all the time, so I can say that Jim's office stands out as one with exceptional customer service! Give these guys a shot! Eva, Lori and Kathleen are the best!! :D"
Profile photo of Andrea Ramos

Andrea Ramos

March 5, 2024

5  out of  5 rating by Andrea Ramos
"It was a great and easy experience. Lori did a fantastic job and she was really professional and very helpful! Thank you!!"
Profile photo of Jennifer Craig

Jennifer Craig

February 28, 2024

5  out of  5 rating by Jennifer Craig
"Jim's office is always very helpful. Today, we reviewed our existing coverage with Lori; and she was able to give us some great ideas for potential discounts."
Profile photo of Shelley Young

Shelley Young

February 24, 2024

5  out of  5 rating by Shelley Young
"Love State Farm! They're always quick to respond and make claims so easy to deal with. I love how they offer suggestions to be more cost-effective, too. Never a hold up on getting things processed and paid promptly. Great job to this team."
Profile photo of Rebecca Gudde

Rebecca Gudde

February 23, 2024

5  out of  5 rating by Rebecca Gudde
"My husband and I have had Jim Hallam as an agent for over 20 years. Everyone in the office is always friendly and quick to respond to our questions or concerns."
Profile photo of Brian Zoller

Brian Zoller

February 16, 2024

5  out of  5 rating by Brian Zoller
"We had been with another large Insurance company for over 20yrs. However, we were treated like a number with no personal service. I was referred to Jim Hallam State Farm by several people and couldn't be happier that we made the switch. Not only have they saved us money on our home & auto's, but the entire team there is top notch. Lori Richardson took the time to not only review and explain policy options, but listened to OUR needs to make sure we have the protection WE need. Thank You Jim Hallam State Farm team!!"
Profile photo of Kristi Holden

Kristi Holden

February 15, 2024

5  out of  5 rating by Kristi Holden
"Jim has been an amazing agent, extremely helpful and has gone out of his way to help our family. He also has the nicest staff ever!"
Profile photo of Robert Troy

Robert Troy

February 14, 2024

5  out of  5 rating by Robert Troy
"Very informative patient and kind. Good rates. Great coverage , would definitely recommend!"
Profile photo of Brandy Golightly

Brandy Golightly

February 13, 2024

5  out of  5 rating by Brandy Golightly
"I would highly recommend the Jim Hallan agency to anyone looking for insurance coverage needs. We have had the pleasure to work with Lori Richardson, and she is the bee's knees. She is very knowledgeable in her field. She has answered any questions or concerns we have, and given us a great customer experience. Give them a call!"
Profile photo of Katherine Hopkins

Katherine Hopkins

February 2, 2024

5  out of  5 rating by Katherine Hopkins
"Our former agent retired and our policies were transferred to Jim Hallam's office. We have been so pleased with the attention we have received, along with the professionalism and knowledge exhibited by Lori Richardson. It is a pleasure to work with Jim Hallam's State Farm agency."
Profile photo of Andrew Black

Andrew Black

January 29, 2024

5  out of  5 rating by Andrew Black
"Yes, we saved money by switching, but more importantly Jim Hallam and his team provide great protection at a reasonable price. In addition, they are incredibly responsive and they're fantastic at transparently showing what's covered and exactly what it costs."
Profile photo of Connie Wright

Connie Wright

October 15, 2023

5  out of  5 rating by Connie Wright
"I am so happy I found a good insurance agent and his team. Everytime I call with a question they are right there to answer any questions I have. Thank you all so much for your sevice and help."