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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Teresa Schroder

Teresa Schroder

November 3, 2025

5  out of  5
rating by Teresa Schroder
"We are very pleased with the coverage for our home, vehicle and boats and travel trailer. The office is easy to communicate with and State Farm has a great app."
We responded:
"Hi Teresa! Thank you for the five star review. We are so happy to hear that your experience with us was amazing. We understand that it is important to find the right coverages that fit your budget and your needs, which is why we strive to bring the best customer service for your home insurance and auto insurance needs. Whether it's for your home, car, boat, or trailer, we are always here for our amazing Kansas City area customers. Thank you again and have a great week!"
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Juanita Young

November 1, 2025

5  out of  5
rating by Juanita Young
"Lori Richardson was amazing she got us the best coverage on cars and our home"
We responded:
"Hi Juanita, thank you for the 5 star review! If you ever need the right coverages for the right price, Lori and our incredible team members know exactly how to help! Lori Has been servicing insurance policies for a long time and knows her way around Your home insurance, car insurance, and even Life insurance. When it comes to amazing customers like you, we take pride in giving the best service to our Kansas City area policyholders. Thank you for your business and have a great week! "
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Mark Niernberger

October 30, 2025

5  out of  5
rating by Mark Niernberger
"Andrea was super helpful. It was serious crunch time for me to get property insured and she came thru, doing a very thorough job. Thank You!!"
We responded:
"Hi Mark, thank you for the amazing 5-star review! Our professional team members like Andrea always put customer satisfaction first. When it comes to your Home insurance and Auto insurance, we believe that quick and reliable service doesn't mean you can't get a great price. Thank you for your business and have a wonderful weekend!"
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Glenda Weeks

October 30, 2025

5  out of  5
rating by Glenda Weeks
"Very knowledgeable Very friendly helpful staff Highly recommend !"
We responded:
"Hi Glenda! Thank you for the 5 star review! It means a lot coming from an industry professional such as yourself. Our experienced team works hard for all of our great Kansas City metro customers and we will always make our customers needs our top priority. Thanks again and have a great evening."
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David Taff

October 20, 2025

5  out of  5
rating by David Taff
"Had to add a vehicle and remove an existing vehicle, 5-10minutes on the phone with Andrea and it was done. Seamless transaction! Thanks"
We responded:
"Hi David thank you for the amazing 5-star review! Our professional team members like Andrea always prioritize quick and reliable information, so we can best assist you with your home insurance and auto insurance needs. Thank you for your business and have a wonderful week!"
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Terry Scott

October 11, 2025

5  out of  5
rating by Terry Scott
"I don't usually leave reviews!!(Andrea schoen was phenomenal to say the least! Direct ,straight to the point but very Professional when it came to providing me with rental insurance. I would definitely work with her and state farm insurance again!"
We responded:
"Hi Terry, Thank you for the outstanding 5 star review! Our entire dedicated team and especially Andrea always prioritize your needs when it comes to your home insurance and auto insurance. We all work hard to communicate in a way to easily explain complex situations to all of our incredible Kansas City area customers. Thank you for your business and have a wonderful week!"
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Stefanie Hannah

October 10, 2025

5  out of  5
rating by Stefanie Hannah
"Wonderful service with anything. I've called for the smallest to biggest needs and they always take care of it. Great rates also! It was worth the switch!"
We responded:
"Hi Stefanie, Thank you so much for the amazing 5 star review! Our Experienced team always focuses on efficiently taking care of all of our amazing Kansas City metro policyholder's Home insurance and auto insurance needs, no matter how big or small. Thank you for your business and have a great weekend!"
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Anders Crane

October 8, 2025

5  out of  5
rating by Anders Crane
"I worked with Bryan to get renters and auto insurance, and the experience I had was amazing! He was very communicative as I was always kept updated, and really the whole process was a great experience. Highly recommend!!"
We responded:
"Hi Anders, Thank you for the amazing 5 star review! Our professional team members like Bryan believe that good communication is key when helping our great Kansas City metro customers like you with home insurance and auto insurance. Thank you again for your business and recommendation, have a wonderful weekend! "
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Suzette Bergeron

October 1, 2025

5  out of  5
rating by Suzette Bergeron
"I just want to brag on the whole office of Jim Hallam at statefarm at 1225 northeast Douglas st in Lee's Summit. I just started with statefarm and"
We responded:
"Hi Suzette! I saw you started this review but finished on another ID so thank you so much for the 5 star review - it means a lot to us! Our entire dedicated team works hard to be there for you and all of our great Kansas City metro customers. I'm glad we did a great job on your car insurance claim and hope the deer doesn't hold it against us LOL!"
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Ll Ll

October 1, 2025

5  out of  5
rating by Ll Ll
"Kathleen and Ryan are fabulous to work with."
We responded:
"Hi Li, thank you so much for the 5 star review! When working with our awesome Kansas City area policyholders, our professional team like Kathleen and Bryan always make sure to put customer satisfaction first while dealing with your home insurance and auto insurance needs. Thank you for your business and have a wonderful weekend!"
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THE Jake

September 30, 2025

5  out of  5
rating by THE Jake
"Jim's office has been fantastic for over 5 years. They've helped me through a basement flood, house fire and auto incidents and have always helped calm our family's storms."
We responded:
"Hi Jake, wow thank you for the 5 star review! When it comes to insurance claims, it is important to bring fast, reliable, and friendly service to amazing customers like you all around the Kansas City Metro area. Our professional team always takes the time to communicate and understand the situation, giving you the information you need when you need it, whether for your home insurance and auto insurance, or whatever life may throw your way. Thank you for being an amazing customer and have a wonderful week! "
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Wayne Long

September 30, 2025

5  out of  5
rating by Wayne Long
"Always take care of any questions you have. They really fight for you and go the extra mile to ensure you are taken care of!!"
We responded:
"Hi Wayne thank you for the amazing 5 star rating! Our experienced team always put customer satisfaction first, making sure to meet all of your home insurance and auto insurance needs. Thank you for your business and have a wonderful week!"
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Lindsey Smith

September 22, 2025

5  out of  5
rating by Lindsey Smith
"My husband and I moved states and are trying to buy a house and insurance has been the biggest headache to figure out on our own! Bryan Day made it so easy!! He has been so kind and efficient and has answered all our questions and got us set up with a great plan at a great cost! So grateful for people like him so willing to help!"
We responded:
"Hi Lindsey, Thank you for the 5 star review & welcome to State Farm! Our professional team members like Bryan are always making sure everything is as stress free as possible for your car insurance & home insurance needs. It is always important to us to give excellent service to amazing Kansas City area customers like you! Have an amazing week! "
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Reginald Green

September 18, 2025

5  out of  5
rating by Reginald Green
"Jim's a great guy and phenomenal agent!"
We responded:
"Thanks Reggie! That is really appreciated coming from a long time friend and new customer. Our experienced team will make sure we do our best with all of your financial needs. Have a great evening and thanks for your business!"
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Nicolle Adams

September 15, 2025

5  out of  5
rating by Nicolle Adams
"Lori Richardson was amazing to work with! She really took the time to explain everything to me and helped me understand all my options without making it confusing. Instead of just selling me something, she actually listened to what I needed and found the best policy that fits my budget. I never felt rushed or pressured, and she was super patient with all my questions. I feel so much better knowing I've got the right coverage now. I'd definitely recommend Lori Richardson to anyone looking for insurance!"
We responded:
"Hi Nicolle! Wow, thank you for the 5-star review! When it comes to your insurance needs, our professional team members like Lori put customer satisfaction first - especially when finding the right coverages. It is always important to bring our Kansas City metro customers the best customer service in the area. Have a wonderful evening & thank you for your business!"
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butch keim

September 13, 2025

5  out of  5
rating by butch keim
"Everyone in the office is so helpful and friendly."
We responded:
"Hi Butch! Thanks for the 5 star review - it means a lot to our experienced team. Car insurance & home insurance are complicated so I am glad we were able to be helpful and the friendly part is great to hear - everyone is the world needs a little niceness in their day. We appreciate your business & hope you have a great weekend! "
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Alissa Potocnik

September 11, 2025

5  out of  5
rating by Alissa Potocnik
"The staff is very responsive and listens to their customers. They do not "push" products and are careful to ensure you have consistent coverage. We have home, auto, renters and life insurance through Hallam's office and have been impressed with the staff, especially Lori Richardson. She takes her time to sit down with you, go over what you need (and what you don't!), and efficiently takes care of each step. Recommend this office without reservation."
We responded:
"Hi Alissa! Thank you for the kind words and 5 star rating. We are so pleased to hear that your experience with us has been nothing but exceptional! Our professional team members like Lori take customer satisfaction to heart, and always make sure to answer any questions you may have. Have an amazing weekend and thanks for your business! Go Chiefs!"
Profile photo of Lisa Lewis

Lisa Lewis

September 3, 2025

5  out of  5
rating by Lisa Lewis
"Great informative help"
We responded:
"Hi Lisa! Thanks for the 5 star review - our experienced team really works hard to keep great Kansas city metro customers like you as informed as possible so you can make the best decisions for your insurance needs. Home insurance and car insurance are too complicated and expensive to DIY so we are glad to help! Thanks for your business & have a great day -- Go Chiefs!"
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C S

August 28, 2025

5  out of  5
rating by C S
"We've been with State Farm for years and have always had positive interactions with any situation that may have come our way."
We responded:
"Thank you for the five-star review! I'm so pleased to hear that you have had great experiences with State Farm and our professional team. It's always our goal to bring Kansas City metro customers the best service for their home and car insurance needs. Thank you for your business and have a great weekend! "
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Donna Byars

August 26, 2025

5  out of  5
rating by Donna Byars
"Quick answers and thorough information"
We responded:
"Hi Donna! Thank you for the 5-Star review. Our entire professional team always makes it a priority to give you the care you need quickly, giving you the Information on home and auto insurance with no stress. It's always great to have a valued customer like you. Thank you for your business and have a great day!"
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Karen Vargas

August 22, 2025

5  out of  5
rating by Karen Vargas
"First time client and everything has been great!! Super courteous and they act fast!! My brother in-law was right about their staff!"
We responded:
"Hi Karen! Welcome to State Farm! We are honored to have you. I know you have been working with Andrea - and she is ASWEESOME! I hope you get a chance to meet our entire dedicated team. We love helping great folks like you and all of our Kansas city metro customers with their home insurance and car insurance. Have a great weekend and thanks again for your business!"
Profile photo of Munir Khan

Munir Khan

August 22, 2025

5  out of  5
rating by Munir Khan
"They are great and very helpful."
We responded:
"Thank you Munir for your 5-star review! My experienced State Farm team and I are happy to be your good neighbor! We work hard to make car insurance and home insurance easy. Have a great weekend and thanks for your business! "
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Frank Parker

August 20, 2025

5  out of  5
rating by Frank Parker
"Jim Hallam and his staff are true professionals. The experience and sound guidance has protected my family for almost 25 -years. During this time, I can truly say that Jim has become a friend. I'm very happy to recommend Jim's office to my family and friends. Frank Parker - Lee's Summit"
We responded:
"Hi Frank! Thanks for the 5 star review. It means a lot coming from a great long term client & friend. Every experienced team member we have loves helping Kansas City metro folks like you with your car insurance and home insurance needs. And as you know, we will always be there for you when you need us. Thanks again for your long time trust in us and also trusting us with your friends & family. Jim"
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dora bosley

August 15, 2025

5  out of  5
rating by dora bosley
"I been with state farm for about 3yrs now and have not had any issues they have treated us good and resolved our claims with little to no hassle, we dis have an issue with our homeowners policy but Andrea resolved it for us and was very nice. I would recommend state farm to my friend and family"
We responded:
"Hi Dora! Thank you so much for the 5 star review! Andrea is awesome to work with - always positive and very helpful. All of our experienced team is glad to help when you or any of our great Kansas City metro customers call in for help with car insurance or home insurance. We work hard to make complicated claims simple. We appreciate your business & have a great weekend!"
Profile photo of Rob Lee

Rob Lee

August 14, 2025

5  out of  5
rating by Rob Lee
"I wish I went with this Statefarm office when I first moved here. Not all offices are the same. I need good rates and better service. These guys have all our properties and cars. If you’re shopping for a quality insurance broker, this office is the one. Rob 😊"
We responded:
"Hi Rob! Thanks for the 5 star review. Our team is proud to help great Kansas City metro customers like you with car insurance and home insurance needs. Insurance is complicated and we really appreciate you noting that there is a difference. Have a great day & thanks for your business."