State Farm® Insurance Agent Jim Hallam
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Josh Packard
May 4, 2025
5
out of
5
rating by Josh Packard
"Worked with Lori last week and she made the process very painless."
We responded:
"Thanks Josh! We really appreciate the 5-star review! Lori is amazing and all of our experienced team wants to maintain our record as Kansas City's 5 Star rated State Farm agency. We love helping great folks like you with their car insurance and home insurance so please stay in touch for any of your insurance needs. We appreciate your business & have a great evening!"
Eli Strother
April 30, 2025
5
out of
5
rating by Eli Strother
"From the start with the phone call she very professional courteous about my time and wanting to discuss about how she can save me money on my auto policy she put a quote together for me in a matter of minutes I didn’t have to wait the next day and call her back she called and put it in a text at that time I felt good and comfortable, when she called back we went over the policy and I felt this just wasn’t business it was personal, she went above and beyond to make us part of the State Farm family What a great person to work with on our policies Thank you State Farm for Ashley"
We responded:
"Hi Eli! Thank you for the 5-star review and kind words about Ashley! I agree she is AWESOME and our entire team of professionals all aim to provide that good neighbor service State Farm is famous for to our car insurance and home insurance Kansas City metro customers. We really appreciate your business and hope you have a great day!"
Suzette Parrish
April 23, 2025
5
out of
5
rating by Suzette Parrish
"I have to brag on Jim Hallam team at 1225 northeast Douglas st in Lee's Summit mo. I have only been with state farm for a couple of months and I have had nothing but a great experience. I recently hit a deer and it was totaled and state farm has been EXTREMELY helpful with EVERYTHING. And everything has been fast and they just took such great care of me and took care of my car situation COMPLETELY. Thank you to the whole team and Jim Hallam for everything."
We responded:
"Hi Suzette! Thank you so much for the 5 star review - it means a lot to us! Our entire dedicated team works hard to be there for you and all of our great Kansas City metro customers. I'm glad we did a great job on your car insurance claim and hope the deer doesn't hold it against us LOL!"
Suzette Bergeron
April 23, 2025
5
out of
5
rating by Suzette Bergeron
"I just want to brag on the whole office of Jim Hallam at statefarm at 1225 northeast Douglas st in Lee's Summit. I just started with statefarm and"
We responded:
"Hi Suzette! I saw you started this review but finished on another ID so thank you so much for the 5 star review - it means a lot to us! Our entire dedicated team works hard to be there for you and all of our great Kansas City metro customers. I'm glad we did a great job on your car insurance claim and hope the deer doesn't hold it against us LOL!"
Keana Ellis
March 31, 2025
5
out of
5
rating by Keana Ellis
"Ashley was Very detailed, and knowledgeable. Excellent customer service skills!"
We responded:
"Hi Keana! Thanks for the 5 star review - we really appreciate it and welcome to State Farm! Ashley and all of our experienced team work hard to help great folks like you and all of our Kansas City metro customers. We look forward to continuing to help with all of your insurance needs."
Jordan Uselton
March 20, 2025
5
out of
5
rating by Jordan Uselton
"Kathleen was a life saver! I recently changed my insurance policy due to driving my vehicle for business purposes as well as adding a new policy for a new car. If it wasn't for her patience and answering my constant phone calls during the day I don't know what I would have done! She made sure that I was taken care of and was very responsive in helping meet my insurance needs! Thank you!"
We responded:
"Hi Jordan! Thanks for the 5 star review! Kathleen is so dedicated -- its great having her on our team. Everyone in our office works hard to earn our reputation as Kansas City's 5 star State Farm Insurance agency. Thanks for your insurance and have a great evening!"
Kiley Waller
March 19, 2025
5
out of
5
rating by Kiley Waller
"Lori is great"
We responded:
"Hi Kiley! I agree! Lori is great and so is our entire dedicated team of 7 licensed professionals with over 100 years of combined home insurance and car insurance knowledge. Our goal is every time you or any of our great Kansas City metro clients call, we solve your complex problems so you can get back to other important parts of your life. Thanks for your business and have a great day!"
Jacob Gordon
March 14, 2025
5
out of
5
rating by Jacob Gordon
"Great experience as a customer with Jim Hallam's office. Thank you Lori and team!"
We responded:
"Thanks for the 5 star review Jacob! It means a lot to all of us and we will continue to work hard to earn that rating. Lori and our entire professional team wants to make car insureance and home insurance as easy as possible for you and all of our great Kansas City area customers. Thanks for your business and have a great weekend! "
Melissa Hay
February 22, 2025
5
out of
5
rating by Melissa Hay
"I had the best experience working with this office and agents here. They helped get me the best price and made sure they looked out for my best Interst as a customer and felt extremely comfortable during the process. They made changing insurance companies so seamless and not a stressful process at all. I highly recommend!!!"
We responded:
"Hi Melissa! Welcome to State Farm! Ashley and our entire professional team are dedicated to helping great Kansas City area folks like you get to a better place with their insurance. And since we offer home insurance, car insurance and life insurance, folks can bundle their way to great savings, coverage & value. Thank you for your business and have a great weekend!"
Marla Groth
February 20, 2025
5
out of
5
rating by Marla Groth
"Lori reviewed our coverage with us today, and was able to save us money. Lori is always so pleasant, professional, and great to work with. We highly recommend Jim Hallam State Farm Insurance."
We responded:
"Hi Maria! Thanks for the 5 star review. Lori and our experienced team works hard to earn our reputation as Kansas City's 5 star State Farm agency. We will always be there for your car insurance and home insurance needs. Thank you for your business and have a great day! "
amye dunning
February 16, 2025
5
out of
5
rating by amye dunning
"We met with Lori Richardson and she was amazing. She made sure to look into everything and was honest and helpful in making the best decisions for us. We’ve been with this office for over 30 years and have always gotten the best care and service."
We responded:
"Hi Amye! Awesome to hear from you. It's been a great 30 years and I know our office is still as dedicated to being there for you & your family as we were when we met. I feel blessed to have such a professional team including Lori who really focus on helping all of our great Kansas city metro families with their car insurance and home insurance needs. Thank you for all of the years of trust and have a great day! "
Charles Peabody
February 13, 2025
5
out of
5
rating by Charles Peabody
"Very smooth transaction. I was extremely surprised at how well it went and was shocked at the savings. They came in $1000 below my current provider for auto and house combined!! If your looking for a good agent and possible savings, give them a try."
We responded:
"Thanks Charles! And welcome to State Farm! Our experienced team works hard to get great rates but what has really earned our reputation as Kansas City's 5 Star State Farm Agency is our knowledge and dedication. Please contact us for any of your insurance needs and thanks for yoru business!"
Wendy Cantwell
February 10, 2025
5
out of
5
rating by Wendy Cantwell
"I met with Lori to review all my insurance policies with State Farm and was very grateful for the extended amount of time she took with me answering questions and helping me make the best decisions for my family. My husband and I have been with Jim Hallum for 30 years and have always felt taken care of to the greatest extent."
We responded:
"Hi Wendy! So great to know we are still there for you!! You and your family have always been great customers and I value your business. Lori and our entire professional are always happy to help with any car insurance or home insurance needs. Thanks again & have a great day!"
Brent Garrett
January 22, 2025
5
out of
5
rating by Brent Garrett
"Ashley is very knowledgeable in all options of coverage. Was able to go over all policy’s"
We responded:
"Hi Brent! Thanks for the 5 star review! Ashley is an amazing insurance rep and our entire dedicated team wants to earn your business every day. No one wants to worry about car insurance or home insurance so having someone who is there for you makes it easier to focus on other important aspects of your life. Our Kansas city based team thanks you for your business!"
Sydnee Ellis
January 19, 2025
5
out of
5
rating by Sydnee Ellis
"Ashley has been very helpful going over our policy and explaining things to us! She answered any questions we had without any hesitation."
We responded:
"Hy Sydnee! Thank you for the 5 star review. Ashley is very professional - as is our entire dedicated team. We take great pride in helping all of our Kansas City metro customers with car insurance and home insurance. And so much more - thanks for your business!"
Kristin Harris
January 17, 2025
5
out of
5
rating by Kristin Harris
"Have been a customer of Jim Hallam's for years (since I was a new teen driver - I'm 55 now!) Have always had great customer service. More recently have been working with Lori Richardson (Veach) and she has been fantastic. She's guided me through my changing insurance needs and always explains things in layman's terms :) I really appreciate the personalized service; it always feels like she has all the time in the world to talk to me whenever I call or drop by. Would highly recommend!"
We responded:
"WOW! Thanks Kristen! So glad Lori and our team has helped you with your insurance. We are proud to be a part of Lee's Summit and will work hard to meet your needs."
Nancy Davis
January 15, 2025
5
out of
5
rating by Nancy Davis
"Met with Lori this morning for my annual insurance check-up. As always, she was happy to answer and explain any questions I had, as well as review in detail my policies with State Farm."
We responded:
"Nancy, thank you for the 5 start review - Lori and our entire team are always there for you, And as you said, Happy to help with car insurance, home insurance or any questions you have. Kansas city area customers like you are why we love our jobs and why will continue be a human connection in an increasingly AI driven world."
Cathy Goben
January 14, 2025
5
out of
5
rating by Cathy Goben
"Loriwas a delight to go over my policy with me. Not pushy. Explained everything for me. Very refreshing!"
We responded:
"Thanks Cathy! Lori and our entire professional team love helping great custojers like you! Car insurance and home insurance are expensive and complicated -- it's our job to make is less of a headache and be there for you whjen you need us. It's why we are proud to be Kansas City's 5 star state Farm agency, Thanks for your business and have a great evening! "
Chonita Reed
January 13, 2025
5
out of
5
rating by Chonita Reed
"I enjoyed talking with with Laurie. She explained to me the update and/or changes of my policy. She was knowledgeable and friendly."
We responded:
"Hi Chonita! Thanks for the 5 star review - it means a lot to us! Lori and our entire dedicated team take pride in being Kansas City's 5 star State Farm agency for car insurance and home insurance. We are always going to be there for you and we appreciate your business!"
Dan Woodring
October 22, 2024
5
out of
5
rating by Dan Woodring
"Everyone is helpful if I need assistance. But Kylie is an absolute ROCKSTAR. Above and beyond to keep pushing when it is needed.Thank you!"
We responded:
"Hi Dan! Thanks for the kind words. Our entire professional team is dedicated to working for you and all of our great Kansas city metro customers. Kylie is so organized and really cares - its great having her on our team. Thanks for your business and have a great day! "
FullSpd69
September 10, 2024
5
out of
5
rating by FullSpd69
"Lori Richardson was amazing help on all my policies. Great piece of mind."
We responded:
"Thanks for the 5 star review! Lori and our entire dedicated team take real pride in helping great KC metro folks like you get that piece of mind you mentioned by not only providing a great price but true local professional experienced help with your car insurance home insurance and even pet insurance! We genuinely appreciate your business! "
Jared
July 26, 2024
5
out of
5
rating by Jared
"Lori Richardson was very helpful with mine and my wife's cars and home insurance"
We responded:
"Hi Jared! Thanks for the 5 star review! Lori and our entire dedicated team work hard every day to earn your trust. Your car insurance and home insurance are important and we want to be there for you with the best price, coverage and service. Thank you for your business and have a great weekend!"
Amanda Shoemaker
July 24, 2024
1
out of
5
rating by Amanda Shoemaker
"I recently reached out to get a quote on adding a homeowner’s policy to the bundle I currently have with this agency. Jim’s agency would only respond to me by text message, even after I called multiple times and requested to talk over the phone. The representative I spoke to was Kathleen. It took over a week to get my quote, with no explanation of the coverages, bundle discounts, etc. I also expressed to the representative that my father recently passed away and I inherited his home, which is why I was looking for additional coverage. The representative was very cold and did not express any type of condolence for my loss, and still would not speak to me over the phone. I since haven’t heard anything else from them on whether or not I’m interested in the quote I was given. They are obviously not interested in keeping my business or in having good customer service. I had been with State Farm for around 15+ years and have had good customer service until now. If I ever return to State Farm it will NOT be with this agency."
We responded:
"Hi Amanda! I am sorry you had a bad experience and I understand your decision. As hard as we try, sometimes we mess up. Its one of the reasons I give out my cell phone to all clients so on the rare occasion when things go sideways, you always have a backup. And We do sincerely thank you for the 15 years with us."
Justin Cohen
June 3, 2024
5
out of
5
rating by Justin Cohen
"Lori is a pro at identifying the gaps in my coverage that I want to know about and offers valuable insight and advice. I feel like I'm well covered by Lori and Jim Hallam's team."
We responded:
"Hi Justin! Thanks for the 5 star review - It means a lot to us! Lori is great and our entire professional team wants to earn your car insurance and home insurance business every day. Thanks for your business & have a great week!"
Joyce Wrinkle
May 30, 2024
5
out of
5
rating by Joyce Wrinkle
"Lori Richardson was fantastic going over everything with Us and issuing new policy for our new vehicle. Lori was so pleasant explained everything so we understood it. Thanks for the Great Service always."
We responded:
"Hi Joyce! Thanks for the 5 star review! Lori and our experienced team takes great pride in helping our amazing Kansas City area customers like you with all of their insurance needs. We will always be there to help when you need us. Thanks for your business & have a great evening!"