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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Parker Mendenhall

Parker Mendenhall

May 22, 2026

5  out of  5
rating by Parker Mendenhall
"I work with Andrea at state farm regularly, she takes care of me and my family and has offered and afforded me great , affordable coverage and continues to hold a high standard of insurance customer service and insurance sales!"
We responded:
"Hi Parker! Thanks for the 5 star review! Austin is amazing and I am proud to have him on our professional team. We really love helping great folks like you with all of your insurance and financial needs. We are dedicated to always being there for you. Thanks for your business!"
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Terri Clark

May 21, 2026

5  out of  5
rating by Terri Clark
"Andrea was very attentive and knowledgeable. She answered my questions and researched for the best policy for my needs. Who knew you could insure hearing aides... Thanks so much Andrea."
We responded:
"Hi Terri! Thanks for the 5 star review! Yes - hearing aids, E-bikes, all kinds of personal items. And, even though they may be covered by our Home insurance, we can cover them with no deductible and protect your home's claim free discount. Andrea and every experienced member of our team is AMAZING at finding little things like that. Thanks for your business & have a great holiday weekend!"
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Kimberly N

May 21, 2026

5  out of  5
rating by Kimberly N
"Working with Jim Hallam’s office has been a wonderful experience. When my previous agent retired and Jim became my agent, the experience has been nothing but stellar, like I’d been with them for years! It was a great fit! Shout out to Andrea and Kathleen for answering all my questions and scenarios to get the products that best fit my needs!"
We responded:
"Hi Kimberly! Thanks for the 5 star review. Welcome to our family! Its hard replacing other agents, but we take pride in making sure your trust in State Farm and our office is earned. Andrea & Kathleen are AWESOME as is our entire licensed team. Thank you for your trust in us and have a great holiday weekend!"
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Ruth Fann

May 18, 2026

5  out of  5
rating by Ruth Fann
"We have had State Farm Insurance for 27 years. Always through Jim Hallam. Andrea has been very helpful to me during a claim for storm damage to my home. She has shown a great deal of patience with my questions. All of the people I have dealt with over the years have shown professional courtesy and knowledge of our coverage."
We responded:
"Hi Ruth! Thank you for the kind words and 5 star review. Andrea is AMAZING and we are glad to have her here as part of our dedicated team. As these storms rip through Kansas City, the State Farm clams department and our office will be there to help. Thank you for your business and have a great evening!"
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Caroline Cecelia Marshall

May 13, 2026

5  out of  5
rating by Caroline Cecelia Marshall
"I have been with Jim Hallum for almost 20 years. He is a fantastic human. And only does he care about providing insurance needs, but he invest with you personally to know about you and your family. I especially love Kathleen and his office. Kathleen has consistently gone above and beyond to ensure that my family is safe and protected. We have some unique needs and challenges, and each and every time Kathleen does the homework to make sure that we are protect"
We responded:
"Hi Caroline! Wow - this is special to get a great review from a long time customer and friend. Kathleen is amazing and everyone here loves what they do which makes it a lot more rewarding. Insurance is difficult and we want to be there for you to figure it out. Thanks for your long term loyalty and have a great day!"
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Steve O'Connell

May 6, 2026

5  out of  5
rating by Steve O'Connell
"Andrea did a GREAT job, answered all my questions and she was able to get us all set up in a short time, saving us money from our last company. Thank you, Andrea"
We responded:
"Hi Steve! Thanks for the 5 star review! Andrea and our entire dedicated team work hard to be the Kansas City Metro's 5 Star State Farm agency. Great prices are just the beginning. We offer great service and will be there when you need us. Thanks for your business & have a great day!"
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Michelle Thornton

May 5, 2026

5  out of  5
rating by Michelle Thornton
"Dear sweet Andrea. She thoroughly explained and answered all of my questions. She is pleasant , knowledgeable, patient and was empathetic with my present situation. I've never associated with State Farm before but I hope that ALL of the company is the same as Andrea. Thank you Andrea."
We responded:
"Hi Michelle! Thanks for the 5 star review! Andrea is amazing and our entire experienced team is excited to help all of our great Kansas City metro customers like you with home insurance and car insurance. We are excited to get you a great price and know that is just the beginning. Thank you for your business and welcome to State Farm!"
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TJ Lawrence

April 30, 2026

5  out of  5
rating by TJ Lawrence
"Ashley has been a great help during my price shopping experience. I’ve saved hundreds between my auto and home owner policies. It’s good to be back!"
We responded:
"Hi TJ! Ashley is AWESOME!! She - and all of our licensed team - are wizards at not only saving new customers money but also taking the time to get the coverage right. Insurance is complicated and we work hard to make it as smooth as possible. Thanks for your business and welcome to State Farm!"
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Becky Thomason

April 25, 2026

5  out of  5
rating by Becky Thomason
"Andrea has been great!!"
We responded:
"Hi Becky! Thanks for the 5 star rating! We are proud to be Kansas city's 5 Star State Farm insurance agent. Our knowledgeable team appreciates your business and we are always there to help with your car insurance, home insurance, and life insurance questions. We are dedicated to helping you as your life changes. Thanks again!"
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Scott Mcdonald

April 18, 2026

5  out of  5
rating by Scott Mcdonald
"Andrea was very helpful In setting up my homeowners insurance. Answered all my questions thoroughly. Was very patient with me. She did an excellent job."
We responded:
"Hi Scott! Thanks for the 5 star review! Andrea is great to work with and a great price is just the beginning. Our professional team makes sure your home insurance is there when you need it and with the storms we are having it is important to have a good neighbor there to help. Thanks for your business and have a great evening!"
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stefania spadea

April 15, 2026

5  out of  5
rating by stefania spadea
"Ashley helped me immediately when I called, she is very friendly and knowledgeable and she helped me save lots of money and I got a way better coverage. Definally raccomande this office 😊 Thank you Stefania"
We responded:
"Hi Stefania! Welcome to State Farm and thank you for the 5 star review! Ashley is awesome and I can't wait for you to meet our entire professional team. We all love working on your insurance so you don't have to! Low rates are great but the real savings is how we help when you need us. Thanks again!"
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robert cave

March 24, 2026

5  out of  5
rating by robert cave
"Ashley at State Farm Insurance gave us more coverage for less money than our former insurance company"
We responded:
"Hi Robert! Thanks for the 5 star review and welcome to State Farm! Ashley is amazing and we work hard to make every interaction you have with our outstanding team go smoothly. Great rates are just the beginning. Thanks for your business & have a great evening!"
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Jesus Hernandez

March 20, 2026

5  out of  5
rating by Jesus Hernandez
"Ashlyn was very helpful👍 thank you!"
We responded:
"Hi Jesus! Thank you for the 5 star review. Kathleen is AMAZING and our entire office is proud to be Kansas City's 5 star State Farm agency for car insurance and home insurance. Welcome to the neighborhood and thanks for your business! "
Profile photo of Dianne Daugherty

Dianne Daugherty

March 14, 2026

5  out of  5
rating by Dianne Daugherty
"We are moving from Pennsylvania to Raymore Missouri. Andrea Schoen assisted in making a smooth transition for our homeowners and auto insurance. Her expertise easily walked me through guaranteeing bonded insurance for closing on our new home. Thank you, Andrea!"
We responded:
"Hi Dianne! Welcome to Missouri & welcome to State Farm! Andrea is AWESOME and we are blessed to have her on our professional team. Everyone here is dedicated to making car insurance and home insurance affordable and easy. Enjoy your new home and thank you again for your business. Jim"
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Nat

March 6, 2026

5  out of  5
rating by Nat
"Bryan has been so helpful with auto and home insurance. I’m not the best when it comes to insurance but he was able to explain everything clearly"
We responded:
"Hi Nat! Welcome to State Farm! Bryan is great to work with. He always finds a great price without cutting corners on coverage like so many others do. Our entire professional team looks forward to helping with your car insurance and other insurance needs. Have a great day and thank you for your business -- tell your friends - they will be happy too!"
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Maeghan Miller

March 5, 2026

5  out of  5
rating by Maeghan Miller
"Jim was so helpful. Met every need and answered every question. I highly recommend."
We responded:
"Hi Meaghan! thanks for the 5 star review! It means a lot to our entire dedicated team. We work hard to make sure car insurance and home insurance are less confusing and less expensive. Have a great day & thanks for your business!"
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Ronnycea Jones

March 3, 2026

5  out of  5
rating by Ronnycea Jones
"I had a great experience working with Andrea Schoen and Jim Hallam while starting my new insurance policy. They were both incredibly helpful and made it stress free!!"
We responded:
"Hi Ronnycea! Welcome to State Farm and thank you for the 5 star review. Andrea is AWESOME and I think you will like working with our entire professional team. For over 30 years our office has been dedicated to making car insurance and home insurance better for the great folks of the Kansas city area. Thank you for your business & have a great evenign!"
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Josh Harmon

February 25, 2026

5  out of  5
rating by Josh Harmon
"Ashley Tevis has helped me set up my insurance policies and is always respectful and very helpful in determining which policy would fit my budget and goals."
We responded:
"Hi Josh! Thanks for the 5 star review! Ashley is AWESOME and our entire experienced team always works hard to find a car policy that fits your goals and budget. We are honored to have you as a customer and will do everything we can to make insurance simple and affordable. have a great day!"
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Sydnee Ellis

February 25, 2026

5  out of  5
rating by Sydnee Ellis
"Ashley has been very helpful going over our policy and explaining things to us! She answered any questions we had without any hesitation."
We responded:
"Hy Sydnee! Thank you for the 5 star review. Ashley is very professional - as is our entire dedicated team. We take great pride in helping all of our Kansas City metro customers with car insurance and home insurance. And so much more - thanks for your business!"
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River Rat

February 22, 2026

5  out of  5
rating by River Rat
"Been with Jim since day one.I miss Marsha she was great, now Kathleen and gang have filled the role. A pleasure to deal with in spite of the recent circumstances. Great people !"
We responded:
"I love your handle River Rat & thanks for the 5 star review! We all miss Marcia and she is enjoying a well earned retirement. But like you said, Kathleen and every one of our licensed professionals work hard every day to make car insurance and home insurance easier to understand. Have a great weekend and thanks for your long time partnership. "
Profile photo of Jamie Conover

Jamie Conover

February 19, 2026

5  out of  5
rating by Jamie Conover
"We’ve had a great experience working with Jim Hallam State Farm for our business coverage. Jim runs a professional, well-organized office, and his staff is always responsive and helpful. Andrea has been especially great to work with, quick, friendly, and on top of everything. Appreciate the support!"
We responded:
"Hi Jamie! Wow - thanks for the 5 star review! It really means a lot coming from a solid business professional like you! Andrea is AWESOME and the entire team all work hard to provide our great Kansas City metro customers the best in service and price. Have a great weekend and thanks for your business. "
Profile photo of Amanda Brunette

Amanda Brunette

February 10, 2026

5  out of  5
rating by Amanda Brunette
"I’ve been with State Farm through Jim Hallam’s office since 2011, and Lori Richardson has always been wonderful to work with. She explains everything clearly and gives honest advice. They recently helped me add my oldest son as a driver and made the process easy. I trust them with my home, auto, and life insurance and highly recommend their team"
We responded:
"Hi Amanda! Thanks for the 5 star review and we are so happy Lori has been great to work with. Our entire experienced team really loves helping great Kansas City metro customers like you. We work harder to make car insurance and home insurance less stressful. Thanks for your business and have a great evening!"
Profile photo of Jean Saf

Jean Saf

February 10, 2026

5  out of  5
rating by Jean Saf
"Ashley made my transition VERY easy and I greatly appreciate her understanding and kindness."
We responded:
"Hi Jean! Thanks for the 5 star review & welcome to the neighborhood! Ashley is so great at getting our KC metro customers not only great rates but first class service from our dedicated local team. Thanks for your business & have a great evening!"
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Manvi Kapur

February 6, 2026

5  out of  5
rating by Manvi Kapur
"Swift response , a good experience working with them"
We responded:
"Hi Manvi! Great to hear you had a positive experience and thanks for the 5 star review! Our dedicated team works hard to make car insurance, motorcycle insurance and home insurance as easy as possible. We believe local, professional service can come with great prices. Thanks for your business & have a great weekend!"
Profile photo of Catrina Hurl

Catrina Hurl

February 5, 2026

5  out of  5
rating by Catrina Hurl
"I have been a Customer of Jim Hallam State Farm for years and they have always taken great care of me and my family. They understand that we don’t reach out to them on our best days, and they go above and beyond to do what they can to make it better. I especially appreciate Jim and Lori, who are always quick to look for a solution and a kind word to help."
We responded:
"Hi Catrina! You are a special and valued customer. Lori & I are proud to serve you and all of our great Kansas city metro customers. Over the years, our office has seen fires, tornados, and many difficult situations. As we like to say, Like a good Neighbor.... So we will always be there for you. Thank you for your trust and friendship. "